After Hours Emergency Calls

After regular office hours, please call the office and listen to the entire message to get instructions.  Our staff is on duty 24 hours a day and will respond to extreme or dire emergencies.  

Emergency situations are defined as circumstances which put your safety in jeopardy or cause the unit to be uninhabitable. 

 

Examples of extreme emergencies include:

• There is no heat and the temperature inside your unit is below 60 degrees.
• A/C is not working and the outside temperature is above 85º.
• You smell smoke or see something on fire.  Call 911 first.
• You have no water.
• Water is leaking from a broken pipe or from the ceiling.
• The refrigerator provided by us has stopped working.
• All of the plumbing is stopped up and unusable.

Use common sense in evaluating your emergency situation. 

Please do not call the emergency line for maintenance which can wait until the next business day or to discuss your rental payment. 
If you have a problem in the middle of the night, please wait to call until daylight if at all possible.  You must leave your phone number when you call the emergency line so we can call you back.  Make sure to repeat your number clearly.